Privacy Policy

Introduction

Firefly Kids Company ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or consultation requests
• Subscribe to our newsletter or email communications
• Download free resources from our website
• Register for online courses
• Book appointments or sessions

This information may include your name, email address, phone number, postal address, and information about your child's age and developmental needs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you educational content, resources, and updates
• Process course registrations and session bookings
• Communicate with you about our services
• Analyze website usage and improve user experience

Email Communications

If you subscribe to our newsletter or provide your email address, we may send you educational content, handwriting tips, course announcements, and promotional materials. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party service providers to help us operate our website and deliver our services, such as email marketing platforms, scheduling tools, and payment processors. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

Children's Privacy

Our services are designed for parents and educators, not for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: